Personal service · Later and Saturday appointments available by arrangement

Bodywork & claims service

Personal support from damage assessment to handover.

Report damage

We combine professional bodywork and paintwork with clear advice and support throughout the insurance process.

Painted vehicle surface
01

Accident repair & insurance

After recording the damage, we discuss the necessary work with you. Bodywork, panel beating and paintwork are coordinated from one source. For insured damage, we generally also handle communication and direct settlement with your insurer.

Windscreen installation using suction lifters
02

Glass damage & windscreens

Stone chips and cracks should be assessed quickly. We determine whether a repair is technically sensible or whether replacement is necessary, and explain the options clearly.

Inspection of a small dent
03

Hail, dents & parking damage

The best repair method depends on the location, depth and paint condition. We inspect the damage carefully and recommend the appropriate professional solution.

After an accident

Stay calm. Document everything. Then contact us.

  1. 1Secure the scene and call emergency services or police if necessary.
  2. 2Document the people, vehicles and damage without admitting liability.
  3. 3Exchange contact and insurance details.
  4. 4Report the damage to us. We will discuss the next steps with you.

How we assist with insurance

For insured damage, we generally handle the entire claims process, from communication through to direct settlement with the insurer. You do not need to organise anything else.

Stay mobile with a courtesy car

Subject to availability, we are pleased to provide a courtesy vehicle while your car is being repaired. Simply mention it when arranging your appointment.

Collection & return by arrangement

Collection and return of your vehicle can be arranged individually. Talk to us and we will be happy to find a suitable solution.

FAQ

Frequently asked questions about claims service

Do I have to notify my insurer first?

Not necessarily in every case. Contact us first so that we can assess the damage and discuss the appropriate procedure. The required notification depends on the insurer and the individual claim.

Does DI VITO AG repair all vehicle makes?

Yes. We carry out bodywork and paintwork on vehicles of all makes.

Is a courtesy car available during the repair?

A courtesy car may be arranged subject to availability and prior agreement. Please mention this when reporting the damage.

Can I send photos of the damage online?

Yes. You can upload several JPG, PNG or WebP images with the damage report.

How long does a repair take?

This depends on the extent of the damage, parts, approvals and current workload. We can give a better estimate after assessing the vehicle.

We are here for you

Report the damage. Move forward with personal support.

Report damageWhatsApp